AT&T Still Consumer Loser
It's time for Consumer Report's yearly carrier comparison and, as per usual, AT&T was rated the worst in terms of customer service. However, they did win in the area of best 4G LTE service so if you tend not to care about happy service reps, this might be acceptable.
Verizon took the top spot for assistance and voice and data service. Sprint and T-Mobile is somewhere in the middle but we find that this kind of survey really doesn't account for brand loyalty. You can read the entire report online or in the January 2013 issue which is out now.
Via Consumer Reports
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Posted by Sheila Franklin at December 4, 2012 10:45 AM